SARAH

SARAH Project

Introduction

Alternatives to hospitalisation in mental health

The healthcare and social services system in Quebec is facing major challenges, especially when it comes to mental health. The high occupancy rate in emergency rooms is a worrying trend that puts a lot of pressure on the system. On top of that, psychiatric hospitalization is sometimes seen by patients as a negative and stigmatizing experience that can even slow down the recovery process.

In response to these issues, three key actions are being highlighted:

These actions aim "to prevent hospitalization or to shorten it, as well as to support the person's continued living at home or a quick return to it" (Ministère de la Santé et des Services sociaux, 2022 cited in Santé Québec, 2025). Although these actions have their specificities, their strength lies in their coming together and complementing each other, which is reflected in the establishment of a Specialized Integrated Mental Health Services Hub (Plateau).

SARAH project

The Rapid Learning System for Alternatives to Hospitalization (SARAH) builds on the work of the Specialized Integrated Mental Health Service Hub (Plateau). SARAH coordinates the collection and analysis of data from the three initiatives and stakeholders. This data feeds into feedback and collective reflection processes that help adjust practices and continuously improve care and services in real-time. It supports teams in a collective learning approach, based on combining and integrating clinical, experiential, and scientific knowledge.

Showcase establishments

The establishments below have each of the three actions: ABC, UIBP, and TIBD.

Stakeholders

Improving practices and services relies on the joint contribution of people from various backgrounds: users, loved ones, clinicians, psychiatrists, managers, researchers, policymakers, and support teams. The circular representation highlights the importance given to combining different kinds of knowledge and recognizing the complementarity of experiential, clinical, organizational, and scientific know-how.

From this perspective, the different stakeholders are seen as full partners, whose contributions are recognized and used in a spirit of collaboration, dialogue, and collective learning. This approach aims to encourage fair participation from everyone involved.

The diagram below shows the variety of stakeholders involved in the process and highlights the richness of the perspectives brought in.

Relevant documentation and resources

Conceptual framework and application guides

Learning community members

All tools and meetings are accessible to SARAH members on a private page.